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Would you like to join us in a patient participation group

If you would like to join please contact the surgery


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How information about you helps us to provide better care - NHS England
Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.

This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information. This allows those plannning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.

You have a choice. If you are happy for your information to be used in this way you do not have to do anything.

If you have any concerns or wish to prevent this from happening, please speak to practice staff or ask at reception for a copy of the leaflet "How information about you helps us to provide better care"

More information can be found here

Practice Policies


We always try to provide the best service possible, but there may be times when you feel that this has not happened.  We operate a practice complaints procedure as part of the NHS for dealing with complaints.  Our Management team will deal with any complaints. 

We think it is important to deal with complaints swiftly so you will receive an acknowledgement within two to three working days and should have a reply within two weeks.  Occasionally enquires take longer but we will keep you informed of progress.    

Zero Tolerance

A zero tolerance policy towards violent, threatening and abusive behaviour is now in place throughout the National Health Service.  Anyone attending the surgery who demonstrates physical or verbal abuse to any member of the Practice, risks immediate removal from the Practice list.  

Staff are here to help the general public not to be abused.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website